As a UI Designer, I was responsible for redesigning the "Tagihan Gas" menu interface based on user needs and business goals. The process began with analyzing the current user journey, followed by wireframing, validating the design with stakeholders, and creating high-fidelity visuals. The main focus was simplifying the bill checking flow, providing a clear payment history view, and highlighting billing details such as gas usage, calculation methods, and breakdowns.
The new "Tagihan Gas" menu delivers a more streamlined and informative user experience. Users can now manage multiple accounts more efficiently, review past payments at a glance, and are guided smoothly through the payment flow. By emphasizing clarity in bill breakdowns and deadlines, the redesign encourages more timely payments and reduces friction across the user journey. The improved interface also helps decrease user errors and support inquiries, contributing to a more self-service-oriented ecosystem.
